Refund policy

We want you to love your order. If something isn't right, we'll do our best to make it right.

Returns
You may request a return within 14 days of delivery for items in unused, original condition. To start a return, email us at girlyrebel@fastmail.com with your order number. We'll reply with return instructions and the return address. Items sent back without first contacting us can't be accepted.

Damaged, defective or wrong items
Please inspect your order when it arrives. If an item is damaged, misprinted, defective or not what you ordered, email us within 14 days of delivery with a photo and your order number, and we'll send a free replacement or a full refund.

Non-returnable items
Custom or personalized items, digital downloads, sale items and gift cards are final sale. Because most of our products are printed to order, we can't accept returns for size or color changes unless the item arrived damaged or incorrect.

Exchanges
The fastest way to get a different item is to return the one you have and, once the return is accepted, place a new order.

Return shipping
Customers pay return shipping unless the return is due to our error.

Refunds
Once we receive and inspect your return, we'll email you to confirm whether your refund is approved. Approved refunds are issued to your original payment method within 5–7 business days. Your bank or card company may take a few extra days to post it. If it has been more than 10 business days since your refund was approved, contact us at girlyrebel@fastmail.com.